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 Dr. Dulcamara's Pots & Potions

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Privacy & Security

Lily of the Valley
Orange Flower
Windsor Rose

Hand Cream Tubes
Hand Cream Tins
Bath Essence
Bath Salts
Personalised Gifts
Ceramic Hand Cream Pots
Mens Collection
Lip Balms

Gift Baskets
Unique Gifts for Men
Personalised Shaving Sets

Pots & Potions Ltd is committed to protecting your privacy and this Privacy Policy sets out what information we collect, how we collect it, and what we do with it. We will never distribute your details and information to anyone else.  We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Direct Marketing Material
We occasionally run special offers and promotions and may notify you of these offers via email unless you have requested not to receive such correspondence from us. If you do give us your consent to contact you via email, you will always be able to withdraw your consent. You can unsubscribe to email newsletters by clicking ‘Mailing List’ and then ‘Remove an Address’.

We gather information about our site traffic, sales and other web statistics, however all information is kept entirely confidential. We collect information relating to customer trends and patterns. This information is used in its aggregate form. Pots & Potions may disclose aggregate statistics about visitors and sales to prospective partners and advertisers. No personally identifying information is disclosed.

Credit/debit card details
Pots & Potions Ltd does not hold your credit or debit card information, nor do we share customer details with any 3rd parties. We use Sagepay or PayPal as a third party provider to protect your information during online financial transactions. These providers use Secure Sockets Layer (SSL) software, which encrypts the information you input. At no time does our company have access to this information unless orders are taken by telephone. In this case the transaction is completed using the payment gateway providers virtual terminal. Any hard copies of your credit/debit card information are then destroyed. Please be assured that we will never change our policies to make them any less protective of your customer details.

Personal information
The information we will record about you includes your:

Phone number 
Email address
Email marketing permissions
Order history

You can check and edit the information we have on file by logging in to your account using your email address and password. This information is held securely in accordance with our internal security policy and English law.

Personal information held by Pots & Potions Ltd is accessible only to us. We will never pass on or sell personal information (including email addresses) to any other organisation without your consent. You can check and edit the information we have on file by logging in to your account using your email address and password. We have taken all reasonable steps to have in place appropriate security measures to protect Your Information. Pots & Potions Ltd does not hold your credit/debit card information.

Use of 'Cookies'
We use cookies on our website as part of the shopping cart and for counting page hits.  A cookie is a small piece of data sent from our web server to your computer and stored in a text file on your hard drive. Cookies allow us to identify your computer but not you personally. We use cookies to measure site usage and related information. If you are making a purchase we also use cookies to keep track of the transaction from one web page to another. You can set your web browser to refuse cookies, but if you do the shopping cart may not work.

Links to other websites
Our website may contain links to other websites. Pots & Potions Ltd cannot be held responsible for the content of these. Our Privacy Policy does not extend to other websites, which may have their own policy.

Contact Us
If you have any queries or concerns about this website or this policy please email malcolm@potsandpotions.com

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